Social Media Community Working Student (all genders)

What You’ll Do

Tone of Voice

• You are the key executor in translating the brand narrative and identity into a clear voice for social communication.
• Be aware of youth culture and sports trends to craft a unique brand voice.

Community Engagement

• Foster relationships with the online community.
• Respond to comments, messages and mentions on social media platforms.
• Encourage discussions and interactions among owned and other brands’ communities, largely shaped by your brand voice.
• Identify outstanding social media opportunities that reflect trends, trigger conversations and drive brand reach and goals.
• Flag potential partnerships or brand opportunities based on community response.

Customer Support

• You are the main communicator between the brand and its engaged communities.
• Redirect complex issues to appropriate departments when necessary.
  

Audience Growth

• Propose community-centred initiatives to increase the brand's social media following.
• Identify and engage with brand partners and on their channels.

Social Media Account

• Content Publishing.
• Monitor social media channels for brand mentions and relevant industry conversations.
• Address and manage online feedback, both positive and negative.
• Occasional copywriting tasks aligned with the brand's Tone of Voice.
• Identify recurring topics that could lead to content inspiration.

What You Bring

• You have C2 German and C1 English skills (speaking and writing).
• You are fluent in social media, such as Instagram and TikTok.
• You are a passionate know-it-all for (sub)cultures of sports and lifestyle.
• You have initial social media experience, specifically with community management, ideally within creative agencies, publishing houses or brands.
• You are a responsible and proactive problem-solver.
• You are an energetic and positive communicator with a hands-on approach, ready to make an impact.
• You are a team player excited about collaborating closely with colleagues and other stakeholders via a distributed model.
• You have first working knowledge of project management software, such as Asana, Slack and Google for Work. Mastering Figma is a plus.
• Excellent presentation skills, both written and spoken.
  

Why HY.AM

Work with ambitious, culture-shaping brands in fashion, lifestyle, and sports.
Collaborate in a culture built on creativity, trust, and radical collaboration.
Grow with us as we build the leading social-first creative agency in Germany.

What we offer

At HY.AM, we don’t just create brands and campaigns—we create a place where creativity thrives. Here’s what’s waiting for you:

• Room to Create: A dynamic environment full of challenges, where your ideas can shine. Experiment, push boundaries, and bring fresh perspectives to life as you help shape brands and campaigns that move people and culture.
• A Team That Gets It: Join a youthful, diverse team that values collaboration, embraces flat hierarchies, and makes decisions fast.
• Big Names, Big Projects: Work with iconic brands like Hugo Boss, Adidas, and Goldwell on global campaigns that set trends and turn heads.
• Growth on Your Terms: Access to self-directed learning time and internal resources to help you level up your game.
• Work Your Way: A hybrid setup that combines home office flexibility (we have you covered with the gear you need) and an inspiring studio in the heart of Mitte, Berlin.
• Beyond the Office: From European off-site trips to team dinners and creative hangouts, we make sure work feels just as exciting as the ideas we bring to life.

All the Extras You Love: Free merch, team activities, and more—you will feel the HY.AM spirit every day.

About us

Hey, we’re Hyam, an independent social-first creative studio born in Berlin. We’re all about blending culture, communication, and tech to create work that doesn’t just stand out, it makes an impact.

Whether we’re crafting bold identities or launching global campaigns, our focus is simple: connect brands with audiences in ways that feel real, fresh, and exciting. From lifestyle and fashion to beauty and sports, we partner with brands to shape what’s next.

Curious about what we’re up to? Check out our work at hyam.de.

Ready to join the team? 

If you’ve made it this far, we’re already excited to hear from you! Send your application to cm@hyam.de. Questions? Don’t hesitate to reach out to our People team at jobs@hyam.de with "Community role" in the subject line.

We believe that diversity in experience, perspectives, and backgrounds enriches our team and the work we create. That’s why we encourage people of all genders, ethnicities, abilities, and sexual orientations to apply.